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Here are just a few of the hundreds of wonderful comments and "thank you's" we have received from our customers which have helped us earn our "Top Service" rating from Yahoo!:
You are too much! I've never had such service anywhere before I contacted you! (The Bonz arrived on Wednesday!) I'm thoroughly impressed by the speed of your delivery, acknowledgements throughout and quality of your merchandise.... And, I've told anyone who'd listen about your outfit! Besides, the Jelly Bellies are a wonderful surprise, lasting about 1 minute after I open the parcel you've sent!"
"TERRIFIC"
' I have already passed Purciful's web address along to friends! They're doing a great job!"
"The people at Purcifuls are friendly and very helpful, and the products were shipped very quickly. I have already ordered from them a second time, and, because of the excellent service and extensive selection of very high quality toys, I plan to order from them in the future."
"The person that helped me was very nice and offered me a couple of suggestions that I wasn't aware of. I would buy from them again."
"Great folks, fast mailing, great service!"
"I've ordered from Purciful's twice now and have had excellent service both times. When contacting them via phone or email they have been prompt and very helpful. I would recommend them to anyone!"
"Great service and fun toys. Thanks!"
"I Love this store! I can't wait to send them another order. I love the puppet theater I bought. It was shipped so fast I received it in one day and wasn't charged an arm and a leg. The customer service was excellent! Thank You and you will be hearing from me again."
"My order was delivered in time for Christmas. I had ordered first from a very large company only to have the order cancelled not just backordered. Purciful's kept me informed on the status and came through with the toy! Thanks!"
"Wonderful selection of puppets. The shipping was prompt - even quicker than expected. It was a pleasure dealing with this wonderful store. Will definitely order from them again."
" I found at least one item that I was having a hard time finding elsewhere. I'm definately coming back to Purficul's for gift buying next Christmas."
"Speedy service & great price!"
"The shipping was excellent, the items were awesome! you can find things here that you can't find in other stores- a wonderful rarity!"
"Th epeople were friendly and my product arrived within a week! Excellent."
"I was desparate to have some Christmas gifts shipped to me quickly, and the woman who helped me at Purciful was extremely helpful and suggested some outstanding products, including the Groovy Girls Fashion Blizzard set. Thanks very much!"
"very fast delivery..items just as described..overall a wonderful experience.. Thank you!!!"
"The toys are wonderful and they came very quickly. I thought the descriptions on the site were very informative. I can't wait for the kids to receive their gifts!"
"They were wonderful, my order came immediately, everything was in great condition. Thank you for making part of my holiday shopping easier!"
"Super Fast Shipping. Great Packing of items. And, wonderful selection! Thanks."
" From the enjoyable on-line store, to receiving wonderful items far before I had anticipated - Purciful's service and attention to detail is as magical as the products they offer!"
"The doll I got is absolutely too cute. My grandaughter is going to fall in love with her."
'The toy was a last minute Christmas toy. It was exactly what I expected, and arrived in a very timely manner. Thanks"
" I could not have asked for better service with prompt shipping right in the middle of the Christmas rush. I crossed my fingers when I ordered so late in the Christmas season and I was pleasantly surprised."
"Quality service from Purciful's. When they didn't have one of the items I ordered, they called to ask about a substitution. Quick, excellent service."
"My son loved it!!! And it came so fast. You are wonderful!"
"Purciful's Magical Toys promptly confirmed my order and shipped it out very rapidly. Better than shopping in a store!"
"Prompt, friendly, professional service. Couldn't have been better!"
"The order was received in a timely fashion (even during a busy holiday season), in excellent condition, and was a very good value. The web site was easy to navigate. I have recommended this site to my friends. I definitely would shop here again."
"Excellent selection and delivery time"
"I was amazed at how quickly they shipped out and my package arrived in record time, even during the Christmas season! Nice people too!"
"I was very happy with the service I recieved from Purciful's Magical toys. My purchase arrived earlier than I expected and the gift recepient refused to open any more toys after he opened his gift from us. I was also impressed that Purciful's contacted me through email to give me the status of my order AND the invoice- I appreciate the attention to enviromental issues. Thanks for the great service and exceptional toy selection!"
"Very fast service. My product shipped the same day I ordered it and I recieved it in 2 days via Priority Mail. I am a very satisfied customer. Thanks!"
"I purchased items from Purciful's last Christmas, which was my first experience in placing an order through the Internet. The service then was excellent, so I returned again this year."
"They had a good selection of items and were very helpful in responding to my questions."
"I must say I was quite pleased. had a few questions and they were answered promptly. Package was shipped and received in good order and on schedule. Thank you"
"Very quick turnaround. Thanks"
"The owner personally took my call to answer my questions. Recognizing it is an ON LINE STORE, to have someone answer questions is reassuring. GREAT STORE: QUICK & ON TIME DELIVERY OF TOYS/MUFFY BEARS; ORDER CONFIRMED W/IN 24-48 hours from time it was placed (via e-mail); professionally packaged; items received in good condition--no damage."
"hats off! an impressive organization"
"I just wanted to let you know that I received my order
yesterday and I am simply delighted with my purchase!"
"The best experience I've had ordering from the internet!"
"As always this is a great store. I always look here when I am looking for unusual and fun gifts of a high quality"
"Excellent --I got my dice only a few days after ordering. This was much to my delight since I'm very impatient. I think I ordered on wednsday via USPS and they came on friday or saturday. I'm glad Purciful's had them because I'd searched throughout my area for dice (not even caring about
the colors) and I couldn't find any. I loved the jelly beans, thanks so much. Yahoo needs to add another ranking for this store, "Beyond Excellent- Words fail to describe the joy it is to shop here, if there were more stores like this the world would be a better place" I play D&D w/ some kids at college, and I'll be sure to tell all of them about this store."
"Excellent - Right on time. Good condition. I would use again."
"Excellent - I will shop there again and again. Personal service and great stuff."
"Excellent - We were very impressed with the personal and knowledgable service we received over the phone when ordering, as well as the speediness in delivery of the item. The Anchor Stone blocks turned out to be a fantastic gift! It was something we could not find in a conventional toy store, and it wound up being our childrens' favorite Christmas gift!"
"My experience with this company could not have been a better one in every way. I highly recommend them to everyone, and have."
"Dear Purcifuls, I ordered a few toys from web sites this year... no one came close to the packaging job and personalization that you provided. My 10-year-old daughter loved the cellophane wrap, candy cane, and jelly beans, as well as the handwritten card. The wizard puppet is a huge hit (with the adults, also!) You are definitely on my preferred toy store list. Thank you so much"
"I love the things that are available!"
"I ordered twice from this seller and will order again. I was given personal service when I emailed with a question, and received my order very fast. I have already recommended them to friends and have no hesitation in giving them a complete and wholehearted A+ rating."
"A simply wonderful experience! They bent over backwards to accommodate my quirky requests and to make sure everything came out just right. I'll be doing a lot of Christmas shopping at this company for just that reason. Forget the big chain stores, they don't hold a candle to the customer satisfaction a small company like this values."
"This is the site I have been searching for -- all these freeze dried veggies!"
"Excellent -- Web site was easy to use. Package arrived VERY quickly despite being ordered at the height of the Christmas rush! I wish all of my items on my shopping list could have been this easy."
"Excellent --recieved the item as promised in time for christmas. thanks for your personal best!"
"Thank you for your quick service...on our recent order. Thanks to your company (which i find to be the best on the internet in puppet selection and price) we are going to have the best birthday party for our two sons. It was a pleasure doing business with your company and I will recommend you to my friends and family."
"Great-place; easy to order from; and lots of FUN-stuff! Will definately return! (And very reasonably-priced!)"
"Not only was my merchandise packed nicely, it was mailed and received in a VERY timely manner. I live overseas with an APO Address. Not everyone will ship to APO/FPO addresses! I salute them for helping to support Military and Contractor personnel who live overseas! I will put the word out! Thanks!"
"I was very pleased with the quality of the bear I purchased for my daughter. I will be shopping with you again in the near future."
"Excellent --I was very pleased with the Purciful's Magical toys. My package arrived extremely fast and the quality of the merchandise outstanding. They put candy in with my package an I thought putting candy in the box was a very nice touch. I will do business with them again, and have told
friends and family how wonderful they are."
"Excellent --I received a personal phone call, to let me know part of the order was out of stock and to ask me how I would like it to be handled. This call was much appreciated, since it was a Christmas gift and was being shipped directly to the recipient. All went well. Thanks"
"I was happy with the service because there were no problems. I received my order from Purciful's Magical Toys 5 days sooner than my order with Amazon placed on the same day."
"My first time ordering on line. The doll was wrapped nicely and the package arrived when expected."
"Very thoughtful people. Wicked fast e-mail response. Loved it! Great toys to boot."
"This was my first experience with ordering on the internet. It was easy, efficient and well handled by the company even in the midst of the Christmas rush with Christmas fastly approaching. Thanks for good service and availability."
"The merchandise was of high quality, it arrived on-time, and they even put some Christmas candy in the shipping box."
"Have recommended them to family and friends - have used them several times, always with excellent turnaround."
"I had ordered a dolphin hand puppet for my niece after i had already had two other orders for the same item cancelled by other toy mechants because they were out of stock. I got the toy a few days before Christmas. As a nice extra touch they had placed the dolphin in a celophane bag with holly printed on it and had included a couple of pieces of children's candy, including a candy cane. I was so glad i got this gift, my niece loved it!"
"...love the puppets and games..."
"I had ordered many items thru different sellers on that day...and I have already wrapped Purciful's product..and still waiting for the others...The item (magician's hat) was GREAT!!I've been looking for a top hat and the bunny is a great plus!!!My mother was wanting to create a magician's act for my 7 year old son for Christmas and now it is complete...I/we will shop again, Thanks again"
"good toys and good service"
"my neices & nephews loved the Caran D'Ache watercolor crayons and so do I!"
"...Not only did I get my order very quickly and well-packaged, but they even sent some cute extras in the package. I will definitely order from them again."
"Thank you for being so prompt."
"Great store. Lot's of unique and hard to find toys. I had a great experience. I'd recommend it to anyone who has an appreciation for clever well designed toys."
"great store, fast service, will use them again!"
"Excellent - Wonderful, friendly, informative web site, prompt service, and the merchandise I was looking for! I didn't use the enclosed coupon (I'd finished my Christmas
shopping), but it was nice to get, and there were no extra catalogs or other paper annoyances. It seems a bit odd to be ordering from a toy store in Texas, but I'd tried four local stores with no luck. I chose Purciful's over another web
store because of their helpful site."
"They did a great job.Fast shipping,very quick communications. Will do business with Purciful's again."
"I ordered on a Friday and it arrived the following Tuesday - very speedy service."
"No problem at all I received my order without problems, thanks."
"I called them the morning after my order and was able to make a change to my order. They were very helpful."
" The nine year old from Lebanon who is now living in America loved the Magnetic Poetry Kit; she loves to write poetry and since English is her weakest language of the three (Arabic, French, and English)this toy could be truly magical for her if she enjoys it and learns more English with it."
"INCREDIBLE customer service!"
"This was my first experience buying over the internet and I was a bit intimidated as well as nervous as to whether I would receive the goods or not. I was very pleased with the ease of ordering, the confirmation that my order has been placed and the follow up of a delivery date. This was truely an excellent experience and I look forward to using your service again."
'I received my order so quickly I was amazed."
"First time shopping on internet! I will definitely pass my comments to other people that purcifuls magical toy store is the place to shop on-line!!!! Lynn the store owner sorted out our little problem both swiftly and promptly. Well done for a great service."
"EXTREMELY prompt service!"
" purchased Fluery, an adorable Unicorn for my three year old. Before I bought it I needed to clarify a few things (three year old can be pretty picky !) I sent an email with my question and it was answered the same day. I ordered. It was shipped quickly, I received a confirmation and thank you email and my package arrived within a few days. I can't wait for Christmas morning !"
"No problems at all."
"it was easy to find the things I was interested in, good information about products, and I received the help I needed to place the order."
"Shipment arrived quickly, and in great shape.Price was very competitive."
"Wonderfully fast shipping! Very delightful to work with. :) "
"Shipping was very timely, and they enclosed a little sweet candy gift and their business card-very nice personal touches. I would most definitely order from them again, and again, and again."
"My daughter wanted a stuffed unicorn for Christmas. When I looked online Purciful's was the only store that had exactally what I was looking for. They made "Santa's" job so much easier this year. They got it shippeed to me in two days one of the days being Thanksgiving. Excellent service and excellent quality."
"My purchase arrived in just days and it was just as cutew in person as it was in the picture."
"I had a very pleasant buying experience. I would shop there again."
"Fast shipment, produce arrived in perfect condition. They even included a special treat! I would definately buy from Purciful's again."
"They knew that I sent a birthday gift and they not only wrote a little card, but also sent a little pack of jelly bellys to my neice! "
"Excellent service! Extremely pleased!"
"They did what they said they would do, too bad that Amazon can't, and they acted as if your order was important to them...."
"Great product line, good value and helpful service!"
"The order arrived today, Saturday. I absolutely love the frosted smoke dice. They have a great feel to them.... The Amathyst mini-dice are awesome, neat appearance and easy to read numbers even with the dice's small size. And... the pair of yellow see-thru 6d dice, they are so cute and just make me smile when I look at them."
"They were prompt, efficient, and my son loved the bath toys we purchased.... Am very satisfied with their service."
"Excellent --I've had problems in the past ordering from US web sites as an international customer but Purciful's was superb. Very easy to navigate around the site and excellent delivery times, especially considering the time of year. I'll be back again!!"
"Wonderful people to deal with, and a great selection of toys!"
"Excellent --I LOVE non-electric/battery type toys that require imagination for my kids -- ages 11, 8, and 6. And alot of toys had a mystical touch which I liked. I'll be back. Thanks!!"
"I like their toy selection philosophy and the fact that they have cool, thoughtful, and unusual toys at good prices."
"super fast service! and a surprise inside that made me smile. I would DEFINITELY do business with this company again!"
"Excellent super fast service! and a surprise inside that made me smile. I would DEFINITELY do business with this company again!"
"Excellent -- I was very pleased with the Purciful's Magical toys. My package arrived extremely fast and the quality of the merchandise outstanding. They put candy in with my package an I thought putting candy in the box was a very nice touch. I will do business with them again, and have told
friends and family how wonderful they are."
"I loved the merchandise and there was even a little free gift in the package; I liked the country store attitude."
"Quality service and helpful staff. Shipping was very fast."
'Fast Shipping and great explanation of product. You know exactly what you are getting and you receive it promptly."
"Everything came as promised when promised. I would buy from Purciful's again."
"...I have to say your Company is very good at getting back to the customer, I have Purchased a fair bit over the internet and I have never received such a quick response."
"Excellent -- Very Fast Service and Shipping! Great Merchants!"
"Product shipped quickly and packing was excellent! Will definitely order from Purciful's Magical Toys again!"
"Excellent -- GREAT SELLER WHO ADDS A PERSONAL TOUCH TO YOUR ORDER---WELL PACKED, FAST AND EFFICIENT SERVICE-FOUR STAR EXPERIENCE!!!!!!"
"Thanks so much. You Made my Best friends Birthday fun for me. Sucks being on opposite sides of the continent. Thanks again!"
"Purciful's had such a great price on the item I was looking for I ended up buying more than one! Their product information was also very helpful. In addition, my order
the day after I placed it. Overall, very quick and enjoyable process. Thanks!!"
"Easy to negotiate the web site. Quick service. even the packaging was fun and friendly!"
"Very nice folks up there. Stones received as expected, very fast, right on my son's birthday, with some nice extras and no mistake in foreign language message on the card. Highly recommended. "
"The worst part of the entire transaction was trying to decide which things to buy. I got my order the next day - it went perfectly."
"I called on the phone to get a clearer idea about shipping and ordering, as I am not to keen on ordering online. The person I spoke to was so helpful and more so. They had more items than listed on the internet site. She made a lovely order for me, and shipped it promptly. I have told quite a few people about purcifuls all ready."
"love this merchant."
"I will probably order again from this site. I got exactly what I wanted. It has been difficult finding these specific playing cards. I'm glad I finally found Purciful's."
"They are great! The merchandise is top of the line."
"The Tarot Deck I ordered arrived promptly, and enclosed was a small fridge magnet and a small bag of Jelly Bellys... I will definitley shop there again, and request others to do the same."
"I needed a quick turnaround on my order and they could not have been more accommodating. Considering it was a very small order, this was especially appreciated."
"Excellent service! Fast delivery. Personalized attention. I'll soon buy in Purciful's Magical Toys again."
"Order came quicker then expected. All Dungeons and Dragons players should come here for there dice."
"I was very pleased with my purchase and with the ease of ordering from your store on the Net. I do not order a lot, but will certainly choose Purciful's for future orders. Thanks!"
"...I anticipate we'll be doing [more] business with you in the future. We... were surprised to learn you were located in Texas. The puppet is a Christmas gift for a new brother-in-law who collects puppets of all sizes and types. He is going to be thrilled..."
"When my order didn't arrive as soon as I'd expected, the people at Purciful's tracked it and updated me daily on the status via UPS. The product exceeded my expectations. Service in many businesses has gone down the toilet in recent years. I found Purciful's service to be refreshing, and I definitely will shop there again. Hats off to the people at Purciful's, and to those at Yahoo!Shopping who made my new relationship with Purciful's possible. KEEP UP THE GOOD WORK!"
"The order came even more quickly than I expected. I was kept informed of the progress of my order via e-mail, so I was never in doubt as to how things were going. Good job."
"Everything worked out great. Shipped fast and processed order VERY quickly."
"Excellent --I was impressed that none of your wide selection contained electronics or required batteries! I'm telling all my friends with kids (and who are still kids themselves)! Thanks!!"
" I got everything i expected and faster than i expected it. I've even recommended Purciful's to my friends. Even the added little bag of gourmet jellybeans was a nice, personal touch. More merchants could learn that often it's the little things that count."
"They sent me the wrong toy and before I even opened the package and discovered it, they had e-mailed me, recongnized the mistake and sent me the correct one. ...I am impressed!"
"Very easy and wonderfully quick!! Had order in hand a few days later!! I will definitely order from Purciful's again in the future."
"Extremley pleased with the quick turnaround. Liked the sample size Jelly-Bellies included with order. Just a little extra touch to my gift!"
"Very friendly and helpful staff. Transaction was smooth and clean. Will repeat shopping with Purciful's."
"Fast and friendly service on a difficult to find item. Thank you!!!"
"Easy ordering on web site. Prompt delivery. All merchandise in good condition. This will be a new favorite store for my gifts for grandchildren. I will recommend it to my friends. Thanks!"
"My orders came very quickly - overnight even though I placed the order late in the day. Really excellent service!"
"Great selection. Materials came quickly and were carefully packed."
"Had to contact them by phone with some questions. They couldn't have been nicer or more helpful. My order arrived promptly and I was very pleased with the quality of the products. Overall an extremely positive experience."
"I was gladly surprised to receive my purchase on time. It was much faster than I had expected. The product arrived in excellent conditions. I am more than satisfied. Keep up the good work"
"Highly recommend!"
"I was ordering late in the xmas season and when they were filling my order the day after I placed it, they realized that one item was out of stock. But rather than just send an e-mail, they called me (twice when I wasn't available the first time!) to let me know and have the oppportunity to select something else/cancel. Seeing that I was playing "beat the clock", I appreciated the extra service... and when I returned to their website, the item that was out of stock was correctly labeled as such."
"I love this vendor! Great toys, great service, great prices! I highly recommend them."
"guys you rock! i LOVED your store, and your stock im very happy with you and undoubtely ill recommend you to all my friends, i just got your package today and i saw that you sent me an extra pair of mini 6 sided dice and a lil bag of jelly beans =) thnx!!! keep up with the good work!"
"To insure that I had a good train whistle I ordered two, one from Purciful?s Magical Toys and one from another vendor. Purciful?s was clearly the superior train whistle; it sounded like the real thing, as advertised. The other vendor?s train whistle was, well, just a whistle."
"Just wonderful! What more need I say..."
"I WAS VERY PLEASED THAT PURCIFUL'S RESPONDED SO QUICKLY TO MY ORDER, AND ESPECIALLY THAT THEY ARE NOT WASTING PAPER. I HAD A COMPLETE COPY OF MY ORDER ON E-MAIL, AND FURTHER CONFIRMATION WHEN MY ORDER WAS ACTUALLY SHIPPED. THANK'S FOR MAKING BIRTHDAY SHOPPING EASIER!"
"The website itself was very informative. It also performed rather well and was very easy to order."
"I enjoyed shopping at low price and appreciate their quick delivery service. They send me an e- mail and changed shipping method to save the cost."
"I purchased a makeup kit..the representitive from the company contacted be via land line to let me know that the order would be delayed because of a missing item. Soon after they were able to complete the kit in a timely matter. I was impressed with the fact that they were open and honest about the shortage instead of just leaving me in the dark about the statis of my order. I will be a "frequent flyer" on Purciful's website. Thank you."
"After my older daughter sent the younger one a great puppet from Purciful, which they shipped out immediately, I decided to shop there for Easter but needed expedited shipping. The owner called me to verify that she knew exactly when I wanted the package to arrive.... Amazing! Great inventory and great people."
"I have ordered from them before and am very pleased with their service"
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REACH US BY EMAIL AT purcifuls@yahoo.com OR BY PHONE AT (806) 239 2927 during business hours. IF YOU DON'T GET A LIVE PERSON -- JUST KEEP TRYING! THIS TIME OF YEAR WE TAKE LOTS OF CALLS!!
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BE SURE TO CLICK THE GLOBE ICON AND GO TO OUR FRONT PAGE FOR CURRENT SPECIAL OFFERS AND COUPONS!!!
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FOR COMPLETE SHIPPING DETAILS (what kinds are offered, how long it takes, how to choose etc....) CLICK THE "SHIPPING INFO" BUTTON on the left side of any page.
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To find out about Purciful's Policies -- privacy, security, returns, placing orders by mail and phone, or just about us -- go to the ABOUT PURCIFUL'S AND POLICIES link -- it's in the column of purple buttons on the left side of every shopping page! |
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